Now Offering Free Delivery to the Local Miami Area!

Have a Question?

Check below for our frequently asked questions from wedding design to custom arrangements or daily flower care and everything in between.

We delivery through all of South Florida. See our list of zip codes to where we deliver and the rates that apply to those zip codes. Free delivery for orders delivered in the local Miami area!

You can place a floral order directly through the Shop Flowers menu for any of our fresh floral or preserved arrangements on our website or you can subscribe to our recurring floral arrangements. You can also reach us directly to place an order through out contact form.

We can absolutely accept custom orders. All of our arrangements are based on flowers that are seasonal. While we can receive requests for custom colors and flower types, this will be subject to availability and seasonality of the florals. Our team will make selections and substitutions based on what is available to fulfill your order.

We source our flowers prior to each arrangements composition and delivery. Order modification and cancellation requests made less than 72 hours prior to the delivery day will not be eligible for a refund.

We try our best to create an arrangement that resembles the picture as closely as possible. However, we use only the freshest flowers available so exact varieties/colors may vary and substitutions may be necessary in the event that a particular flower is not in season or available from the farm. We always keep the same look and feel of the arrangement selected.

Wedding consultations at our shop are by appointment only. Wedding consultations are scheduled Monday-Wednesday to allow for our floral production the remainder of the week and on weekends for events. Everyday arrangement orders will be scheduled for pick-up or delivery on Thursdays or Fridays. A JRD team member will reach out to you once you have placed your order to coordinate your floral arrangement delivery time.

We do currently offer curb-side pick-up at our shop. A JRD team member will be in touch to coordinate a time for you to pick up your order. Due to the current COVID-19 pandemic, our team will be assisting with curb-side pick-ups through sanitary safety measures and wearing a mask to protect our customers and team members health during this time.

Orders placed are delivered on Thursdays and Fridays of each week. If you have a particular day you need an arrangement delivered on a birthday or anniversary, we are happy to accommodate your request. Orders placed before 11am, can be delivered same day, subject to any delay beyond our control.

We do have a return policy. You can view the terms of our return policy here.

Yes! We do have gift card options available for purchase in our shop. You can select your amount and once your have checked out and submitted your payment, you will receive an emailed gift card code that will allow the recipient to redeem their gift on our website.

We currently offer shipping for any of the preserved arrangements we offer. See our Shipping Options for further details on rates and delivery methods. Our fresh floral arrangements are for local delivery only.

Yes! We are excited to offer our floral arrangements for recurring delivery. You can find our subscription offerings under the Subscriptions menu and select from weekly, bi-weekly or monthly subscription for fresh or preserved floral arrangements.

Whether you have a lot of specific ideas for your wedding flowers, or none at all, we are here to help! We start by setting up an initial consult, whether on the phone or in our studio, in which we'll walk through all of the different areas you may need flowers for. We'll discuss your color palette and the overall style and vision you have for your wedding day. We love to take this time to get a feel for your personal style and how you want your wedding to look and feel. From there, we will create a custom design deck and proposal for your review. We can make any changes throughout the floral planning process up until about 3 weeks before your wedding date. From there, our team will source your beautiful wedding flowers and create your dream design. 

Typically, our clients reserve our floral services between 12 - 18 months in advance of their event, but we can work with any time frame if your planning window is less than 12 months. We do work with a first come first serve basis. Our clients who submit their signed contract and deposit will secure their date on our events calendar. In order to provide the personalized service we are known for, we allow for a limited number of weddings and events each weekend.

We do offer 1 complimentary sample table centerpiece which we will put together for you in the months before your wedding when the same flowers and colors in your wedding design are available and in season.

Throughout the floral planning process, we will work with our clients to make any changes to guest count, table types, centerpieces and anything in between. We can continue to make any changes up until four weeks prior to your wedding when we typically receive the final guest count, any last changes to the floral order and receive the final balance payment.

Absolutely! We work with a lot of destination clients. We like to make the process as easy as possible for you. If you live out of the area, we can schedule a meeting via Skype, Zoom or Facetime if it's more convenient for you. We are happy to connect with you this way if you prefer, as it helps us to get a better understanding of your style and what's really important to you.

Anything that inspires you! Weddings and events are all about the details so bring whatever you feel is relevant to the style you're looking to incorporate into the design. Photographs or Pinterest boards showing examples of flowers and arrangements that you like are great inspiration for us to work from and will help us get started on the design direction for your event. We can also learn a lot from photos of things that you don’t like as well.

We provide wedding and event floral + decor throughout South Florida, from Palm Beach to the Keys and are available for travel throughout Florida and the U.S. as well. Delivery fees are determined based on where your venue is located and distance.

Many flowers are available year-round (prices may fluctuate) but there are some blooms that only have seasonal life. Depending on the season, certain flowers may be able to be sourced at a higher price. Ask one of our seasoned team members for flower availability and they will be happy to let you know what will be in season for your wedding. We do accept specific flower and greenery requests, however in the event of certain weather conditions that impact the farms we work with, natural disasters or any issues sourcing flowers beyond our control, we will offer substitutions for similar types of flowers to create the same aesthetic of your design preference. 

Of course! We specialize in wedding floral & event design but are also available for intimate dinner parties, birthdays, rehearsal dinners, baby/bridal showers, and corporate events!

Yes! Our team will take care of the full installation of all floral items on your order, deliver the personal flowers to you and your wedding party, and our team will take care of all the strike and clean-up so you don't have to worry about any of those details on the wedding day.